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Elmwood Company Testimonials

"The firescreen has arrived and right on time for my husbands' birthday.We
just have to say how beautiful it is in person. Please Thank Carl for his fine
craftmanship. It's really everything we hoped it would be.
Again, thanks for working with us so we could add this fine piece to our home.
Warmest Regards,"
Rose M. - Wisconsin
"The table arrived safe and sound. We are so pleased with it. It looks as if it has been next to the sofa forever! Thank you so much. It has been so nice having such personal attention.
Wish I could think of something else I needed!"
Anne M. - Louisiana
'Dear Doctor Jim and Kim,
The magnificent Kittinger Bench arrived last night, ahead of time. You were correct, the men carefully unwrapped the bench and carried it into our home and placed it in the hallway. The bench is beautifully refinished like an wonderful antique and the upholstery is perfect. I am Lucky!! Thank you so very much for all of your help. You are my first internet transaction at this level. What a wonderful experience for your first time customers, and you both are the Ultimate Professionals. I just would like to see your homes!
Most sincerely, "
Sherry B. - Wisconsin
"Kind Folks,
A quick and sincere note of thanks for your helping my husband complete our collection of Biggs Furniture!
We started this adventure 40 years ago with my parents wedding gift of a bedroom set from Biggs.
The pie crust table has eluded us from the beginning. Now, the living/dining and bedrooms are complete.
Not bad for a small college professor and his demanding wife!"
Elizabeth & Thomas G. - Virginia
"Jim and Kim,
I received the secretary yesterday afternoon. I am very pleased with all aspects of this transaction: your well designed web site; friendly and helpful responses to questions; professional paperwork and clear instructions; and the absolutely first-rate quality of the item and refinishing. The shipping company's handling and delivery were also as good as it gets.
Thanks and best regards to you."
Leonard C. - California
"Kim,
I am so excited about my new furniture. It arrived on Wednesday evening and
it is just beautiful! I never dreamed I would be able to have that beautiful
Bombe' Chest. I absolutely love it. While my husband understands golf clubs much
more, he also thinks it is a beautiful piece of furniture and can understand the
quality and history it represents. I had an interior designer over the other day
and she said she was recommending that people keep their old wood furniture as
it is so much better than what is made today. That was the day before this
arrived. And oh my - the difference in quality!
Do know how much I love the pieces which arrived!"
Nancy C. - Wisconsin
'I must let you know that the Kittinger arrived on
Friday and WE ARE THRILLED!!! The pair of wing chairs
have exceeded my expectations. They are EXACTLY RIGHT
for my smallish living room - their scale and
proportions are PERFECT! And just as I suspected they
look like a MATCH to my camelback sofa - the lines are
just the same!
We didn't get a chance to put our new bed together
until my husband came home tonight (Mon.) since we
babysat our small grandchildren all weekend. I could
HARDLY WAIT to see how the bed would look in all its
glory... and I must say IT IS STUNNING - one of the
most beautiful beds I have ever seen!!! And the finish
job done by Carl is ABSOLUTELY INCREDIBLE - it looks
just like a brand new piece!!! We cannot find a flaw
anywhere. Please let me know if there is a way I can
personally thank him for his fine work.
The canopy fits perfectly and we were impressed to
find that each piece was numbered, so it was easy to
put together.
We were also very happy with Vintage Transport. They
did an EXCELLENT job and the furniture arrived in
perfect condition. Although it took a while to finally
receive our furniture, it was definitely WORTH THE
WAIT!!!
I WOULD NOT HESITATE to do business with Elmwood again
in the future - we are impressed with the
exceptionally high quality of your product! And I have
certainly enjoyed our phone calls and emails, Kim. All
in all, this has been a delightful experience!
As I continue the process of refurbishing my house I
will certainly keep Elmwood in mind. I must confess
that I already have a few more Kittinger items on my"wish list" :)."
Val B. - Missouri
"This is to let you know that my CW 149 Kettle Stand by Kittinger arrived about an hour and a half ago and that I am delighted with it. John, your UPS expert in Buffalo, surely knows how to pack and send items! And Mr. Prieur certainly knows his business!
Shipping is frightfully expensive these days; however, one does not resent the cost when faced with outstanding workmanship. It is my feeling that both gentlemen take pride--as we all should--in their work.
Once again--thank you for all courtesies, especially for arranging that the table be here before the holidays!
Have a blessed holiday."
Virginia B. - Maryland
"This is to advise you that I accepted delivery of my OD1780 Highboy this morning.
I am more than pleased with this piece. While examining it for any possible shipping damage, as per your instructions, I discovered much more intricate detail than was discernable through the photographs. This includes the work on the two lovely shell carvings, the fluted columns, the finials and especially the ball and claw feet. The re-finishing job is superb and the chest looks as though it must have when it first left the Kittinger factory. It even smells new. This Highboy replaces an old Cherry one I bought about thirty years ago. Although it has served me well, I always dreamed of owning a Kittinger piece like this one. Thank you for making this possible.
Also worthy of mention, the Vintage Transport people certainly did a fine job of delivery. They came within a half an hour of the time they promised. The furniture was wrapped carefully and securely. The drivers were polite and careful as well, handling the piece gently and respectfully, and placing it exactly where I asked them to. I am impressed!
By the way, we could not find the drawer key initially, and the driver noted this on the receipt. However, just after he left, I discovered a notation on the Bill of Lading, indicating that the key was taped into the top right hand drawer. Sorry for the confusion and oversight. There is no problem. I have the key and the furniture is flawless. Thank you again for the opportunity to own this beautiful piece of furniture!”
Robert F. - New York
"I have been meaning to let you know that I received my "new" CW 65-66 table a few weeks ago and I just love it. It looks fabulous! Delivery went very smoothly. Thanks for working with me on this. I would highly recommend your company to others without hesitation. Some day, I will be looking for chairs!"
Alison N. - Maryland
"I've been so tied up that I've not had the opportunity to tell you how pleased my wife and I are with the Kittinger CW19 Lowboy that was delivered to us recently.
Please pass on my regards to Carl as well for his good work. I look forward to further purchases from you."
Robert F. - Florida
"We just wanted to let you know that we did meet up with Carl in New York and picked up our bed on Tues. He's a lovely man and as expected, did a wonderful job on the piece.
Thank you for all your time and assistance. I'm sure we'll have an occasion to talk again in the future.Best Regards."
Gerald & Denise S. - Pennsylvania
"My Newport Chest arrived this evening and it is even more beautiful than I anticipated. I will be anxious to see it in the daylight - it sure looks as if it is in perfect condition and the finish looks wonderful - like new. Tell Carl he did a great job yet again. I never thought I would own this piece and am thrilled. Thanks to you and Jim for making these treasures available for another generation to cherish. Thanks again.,"
Leslie H. - Illinois
"I just wanted to let you know that the Kittinger table, chairs, and side tables arrived and they are lovely. I am very pleased with each item. They look beautiful in my home. Thank you for being so easy to work with and doing such a good job.
I will look forward to doing business with you again in the future. Many thanks."
Nancy W. - Texas
"My Colonial Williamsburg Lowboy (CW19) was delivered today and it is gorgeous! I'm SO grateful to have it. Carl did a splendid job of refinishing it. THANK YOU!"
Carol E. - Alabama
"For many years having an avid interest in Kittinger through Williamsburg as a young man, I knew financially I could not afford their products, but saw with great appreciation the quality of their work. It was with interest that I became reinterested in the used kittinger and specifically with Elmwood. I frequently visited the site and talked to Dr. Fisgus who always returned my calls. As we talked I think we both understood that we had a mutual appreciation for quality pieces. Being a woodworker, I knew what to look for and having examined pieces in showrooms for many years, I was always appreciative of them more each time, but never so much as when I received several pieces recently and could really study them. Kim, his associate and Carl his refinisher worked equally as hard to make sure I was satisfied with the outcome. Unlike others who sell used Kittinger there was no doubt that there was genuine interest and pleasure in doing business with Elmwood. I'd highly recommend them to anyone."
Joe and Diane L . - Virginia
"I got the merchandise last night and am very pleased. The table and trays exceed my expectations and look just great in our house. The packing was also superb. Thanks for some great furniture and I'll be contacting you soon regarding additional pieces. Thanks."
Keith H. - Texas
"My CW155 table arrived early this morning and I wanted to let you know how very pleased I am. The transport company was wonderful, on time and very professional. I thank you for all of your help and look forward to doing business again in the future."
Dennis T. - Virginia
"The T416 desk arrived last week. I just want you both to know of my delight in the desk and deep appreciation for all that you both did to make it possible for me to acquire something that had been my goal for years. I hope that this is not the last piece of Kittinger that I order from you.
I have checked my file, and I do not have an e-mail address for Carl. Would you please express to him my appreciation for his impressive workmanship."
Bill R. - New York
"We received our CW148 sideboard today, and it's even more beautiful than I expected! The finish is just gorgeous! It looks so rich -- like it was hand-rubbed for hours!
We want to thank both of you for spending so much time with us. Both of you
have been very patient and knowledgeable responding to our (many) questions.
The level of personal attention you provide is exceptional, and now that we've
received our sideboard -- well, we are very happy customers!
We look forward to our next purchase. Thanks again."
Jane E. - Virginia
"I wanted to take a moment to tell you how much I am enjoying the CW-169 secretary. The finish restoration is truly flawless, the piece is better than new and I really couldn't be more pleased with it. Of the dozen or so pieces I have purchased from you over the years this is truly the piece de resistance and I appreciate your persistence in locating it for me. It has always been a pleasure doing business with you!"
Claus T. G. -
Washington
"My Kittinger Williamsburg collection table recently arrived and I am elated. Having gained my interest and love for these Kittinger pieces from my Mother and having purchased several in the later '80's, I thought that I would not be able to add additional pieces. Many thanks to you and Dr. Fisgus at Elmwood that this is not true.
If it were not for the labels on the bottom of the table, one would believe that it was a new table. This is a credit to you refinisher. The packing was beyond reproach and the table arrived on the day promised by the shipper!
Again thank you both. It was a delightful and satisfying experience. I look forward to additional purchases."
J. L. H.
Washington, DC
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I just opened up the tray table and it is great. It looks as it must have when new, but it has a character that I don't think would be found in a brand new piece of furniture.
Let Carl know how nice a job I think he did."
Thanks,
Larry K. - Connecticut
"Just wanted to let you know that my chest arrived yesterday and it exceeded all my expectations. Kim you were right, "it was well worth the wait"! As you may recall I already have a twin to this chest and having purchased a second one from you sight unseen I had my concerns about the condition,restoration and shipping to Texas. Well the chest is absolutely beautiful. The refinisher, in my experienced opinion, did a first rate job with the restoration. The chest arrived when promised and the shipping company did such a fine job in protecting it you could have rolled it down a hill and it would have come through unharmed! Thanks again ,you have a trusted client in Texas!"
Connie P. - Texas
"We are absolutely thrilled with our Kittinger sofa! Working with the staff and associates of the Elmwood Company was a pleasure. We consider our purchase as in an investment in a truly unique work of art. Our sofa is a beautiful addition to our home decor. Even though this is a reproduction, the superior craftsmanship and attention to detail makes us feel we have purchased a piece of history.
Sassy has found the new "napping place." You must understand this is a true tribute to the comfort and quality of your furniture - Her Highness won't nap just anywhere. The fact she has chosen the couch is a mark of rare distinction."
Julia F.M. - Nebraska
"We just received the latest order of Kittinger Furniture from the Elmwood Company. As before, it arrived in perfect condition. We are extremely happy with all of the pieces we have purchased. Some needed to be refinished before they could be shipped to us. The Elmwood Company arranged for the refinishing and the workmanship has been flawless. It has been a pleasure to deal with Kim Earl. Her attention to all the details has been truly exceptional. We highly recommend Kim and The Elmwood Company and will continue to use their services."
Ellen B. - Illinois
"Anyone contemplating their first Elmwood purchase is in for an absolute joy. Smitten by the museum-quality Kittinger reproductions on my first visit to Colonial Williamsburg in 1978 , I had managed to acquire only two pieces before the company went out of business. I was crushed. Still, it was with some trepidation that we committed to our first purchase of unseen, previously owned CW furniture in 2000. Every year since, we have invested in additional favorites from Elmwood.
"Breathtaking" does not overstate the mastery of Carl and Jimmy's restoration and upholstery art. And in working with Jim and Kim, it is evident that theirs is a labor of love in making it possible for others to have a second chance to acquire these treasures from the past. You will find their knowledge, generosity of time and helpfulness to be unsurpassed."
Patricia K. - Virginia
"Cabinet has arrived. Its a beautiful piece. No problems. I don't know what it looked like before Carl restored it, but the results are magnificent. I look forward to doing business with you again. Thank-you."
Terry C. - Ohio
"My grandfather was a cabinetmaker who immigrated from Norway to the United States in the early 1900s. His specialty was refurbishing and re-finishing valuable antiques. My mother was an interior decorator who developed a passion for Williamsburg and particularly, Kittinger furniture.
She and my stepfather became a dealer of Kittinger furniture during the 1970s, but she could only afford one piece, the CW148 Sideboard.
Through their influence, I also gained a passion for Kittinger furniture and took out a second mortgage on my house to buy a few pieces (which I later lost in a divorce). When the Kittinger Company went out of business, I was depressed believing that I would never again obtain these fine treasures, even if I would be able to afford them.
In the summer of 2000, my older daughter called to tell me about a website which sells reconditioned Kittinger. I immediately called and talked to Jim Fisgus and placed an order for a few pieces. I was amazed when they arrived. It was like the Kittinger Company was back in business. Since then, I have purchased more than 90 pieces of Kittinger furniture from the Elmwood Company and now share this passion with my two daughters.
Working with Jim, Kim and Carl over the last four years has been a joy which I hope will continue far into the future."
Gar H. - Florida
"I would like an opportunity to say how much my wife and I have appreciated your help in developing our Kittinger collection. Three chairs, two desks, three chests, and two tables all were great values. It is wonderful to have a relationship with collector-dealers whose hobby has made them the best source there is of Kittinger. When honest people have a passion for their business, and knowledge above others, all their clients can benefit. I know our relationship will continue and hope you will use your backgrounds in establishing a collectors group, that with you, appreciate Kittinger values."
Dave & Marilyn A. - Wisconsin
"I have never dealt with such professional
and knowledgeable people in the many phases of business to which
I have been exposed these last 40 odd years. The rapidity
of responses to any question I had, the care given each request
I made was great. The quality of the five ( 5 ) different
Kittinger pieces I received, was not only perfect, but they
arrived when promised. I have had nothing but compliments
on the furniture by the many friends who have seen the pieces.
Without question or reservation, I would highly recommend
your firm to anyone wanting the best in Kittinger Reproduction
furniture."
Dan F. - Connecticut
"I have dealt with Jim Fisgus and Kim Earl of the Elmwood
Company for over 6 years, and have purchased at least 7 separate
items throughout the years, including exceptional chests,
chairs, tables, and a highboy. These are authentic pieces
manufactured by The Kittinger Company from 1968 to the late
80's. Not only was the service and the follow-up exceptional,
but it should be on record that Jim and Kim exhibit the highest
of ethical and moral standards in terms of price, quality,
and veracity.
I grew up in a family which appreciated high quality and
beautiful pieces of Kittinger furniture. When the company
went out of business in the early 1990's, it became virtually
impossible to replicate or duplicate any of their pieces of
exquisitely manufactured pieces. This is where Jim and Kim
have been able to provide a specific niche entrepreneurship.
The truly impressive aspect which encourages me to continue
doing business is that these are superior pieces of furniture
that are available at prices which are less than when they
were manufactured over 25-30 years ago.
In addition, Jim and Kim have retained the employ of retired
Kittinger craftsman who used to work in the Kittinger factory
in Buffalo, NY. and supervised the refinishing work. His knowledge,
expertise, and intricate attention to detail have become a
fading passion. He is a true artisan."
T.B.S - Colorado
"As you both well understood, those who appreciate fine
colonial furniture were truly saddened when the Kittinger
Company closed its doors. There was an instant realization
that the authentic, quality reproductions and breadth of line
produced by Kittinger could not be replicated by any other
company in the marketplace.
The alternatives left were spend a fortune and buy a real
antique, if you could find and afford what you wanted, or
have your desired piece custom made by a limited and dwindling
number of ateliers at prices and lead times that were wholly
unsatisfactory.
My wife and I were pleased to learn that the Elmwood Company
offered a way to readily acquire previously-owned Kittinger
masterpieces at reasonable prices. We leapt at the chance
to acquire six dining room chairs (CW 146) which feature hard
to find and difficult to make curvilinear seat rails, contoured
backs, exquisite carving and solid mortise-and-tenon construction.
Elmwood's master finisher and his fellow craftsmen did a
fabulous job refurbishing and re-upholstering the chairs.
We were so delighted that we repeated our experience by ordering
a mahogany dining table (CW 65-66) to go with our prized chairs.
The end sections of the table feature tilt-tops for easy transport
or moving aside, as Jim pointed out, to make room for dancing
as in colonial days.
Both of you were very generous with your time and knowledgeable
advice in connection with these purchases. For example, Kim
will remember guiding us to a fabric vendor where we obtained
the silk fabric used to cover the chairs, described as gold
Chinese medallions on a royal blue field. The fabric is in
the lobby of the Williamsburg Inn.
Please accept our sincere thanks for all your help and for
making Kittinger reproductions available again."
Terry & Kay Z. - Virginia
"I regret being a few days late in telling you how pleasing are the
little Kittinger tilt-tops. (It is impossible to choose a favorite.)
Both arrived, packaged as one unit, last Thursday. Your confidence in
John's exceptional packing and shipping service (UPS) was entirely
correct. I don't think even the roughest treatment on this end could
have inflicted a scratch through his cushioned carton!
Please express to Carl my delight and appreciation for his meticulous restoration...and that I treasure the results of his labor. Even little
areas of wear have been beautifully blended, giving the appearance of
gentle love through previous generations.
Thanks also for your patient help with finish descriptions. Dr. Fisgus
was on target about the hint of red in Faded Heirloom and it blends
beautifully with my red mahogany pieces. Buying from Elmwood Company
has been a happy experience."
Pat W. - North Carolina
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